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Test Number : MB2-708
Test name : Microsoft Dynamics CRM Installation
Vendor name : Microsoft
braindumps : 90 Dumps Questions

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Microsoft Dynamics CRM Installation certification

3CLogic broadcasts Microsoft AppSource Certification for Microsoft Dynamics CRM | MB2-708 Dumps and actual exam Questions with VCE rehearse Test

April 18, 2019 04:00 ET | source: 3CLogic

picture-release

3CLogic CTI

All agent-facing name controls are located in a unique CTI window, viewable simultaneously with the CRM.

3CLogic

3CLogic Dashboard

View real-time stats and KPIs from a unique location to instantly and easily compose advised choices.

3CLogic

3CLogic exercise Log

immediately log total activities for a complete assignation background.

3CLogic

ROCKVILLE, Md., April 18, 2019 (GLOBE NEWSWIRE) -- 3CLogic, a number one issuer of cloud contact middle application for industry agencies, nowadays announced the certification of its solution for Microsoft Dynamics CRM® and legitimate checklist on Microsoft’s Appsource®. The mixed offering provides corporations more advantageous change administration handle, enhances the efficiency of offshoot representatives (i.e.: sales, uphold Desk, client help, HR, and many others.), and improves administrative visibility into what drives successful customer engagements and effects.

the new certified app includes loads of aspects to acclaim Dynamics CRM to carry outstanding consumer experiences, total on a unique commercial enterprise-grade platform.

features consist of:

  • Embedded Microsoft Dynamics CRM click on-to-call and CTI
  • built-in Interactive Voice Response (IVR)
  • IVR suffer Analytics and Reporting
  • automatic name Dialing (ACD)
  • call & expose Recording with automated exercise posting to Dynamics CRM
  • Configurable talents-primarily based Routing  
  • text-to-Speech
  • Outbound SMS 
  • precise-time Dashboards and Wallboards
  • built-in Reporting and enterprise Intelligence
  • “we are excited to formally add 3CLogic to the Microsoft AppSource eco-system, increasing a decade-long relationship of providing deep telephony integrations with Microsoft Dynamics CRM,” says Navya Pandiri, VP of Product management at 3CLogic. “This marks yet another milestone as 3CLogic strives to enhance and leverage CRM-kept information to lengthen the price of these structures and the consume situations they resolve via dynamic and quick-witted consumer journeys. this is another instance of how methods of statistics [CRM or Service Management solutions] and cloud name middle options may still exist – working collectively and in sync, rather than in disjointed silos, to actually power digital transformation.”

    Microsoft’s on-line app store, Microsoft AppSource, is a destination to profit enterprise clients discover application as a provider (SaaS) options tailored to their industry from Microsoft and its companions. each retort purchasable on AppSource undergoes a Microsoft-led vetting manner for certification. moving forward, with 3CLogic’s CTI & Contact core retort listing in AppSource, valued clientele can bewitch delight in a seamless means of extending the cost of their CRM funding.

    About 3CLogic3CLogic is a number one cloud contact middle platform modernizing business communications with their employees and valued clientele. developed on Amazon internet functions (AWS), the solution offers advanced and scalable speech-enabled choices for main CRMs, together with ServiceNow, Microsoft Dynamics CRM, Salesforce and SugarCRM. With deployments on four continents and a growing base of global 2000 shoppers, 3CLogic drives digital transformation with the aid of improving CX, organizational efficiency and reporting insights the consume of dynamic IVR, CTI, AI, advanced analytics, and API-pushed integrations.

    Kathy Ruxton3CLogic+1 240.803.4070kruxton@3clogic.com

    photographs accompanying this announcement can exist found at

    http://www.globenewswire.com/NewsRoom/AttachmentNg/efdb65ee-c12e-47e0-94ee-c6f51abee55d

    http://www.globenewswire.com/NewsRoom/AttachmentNg/3c811013-5de3-48e2-a6b7-2d5bf1acf99d

    http://www.globenewswire.com/NewsRoom/AttachmentNg/3338fa98-c394-455d-98c7-e8625c1acafd

     

    Rockville, Maryland, u.s.

    Appsource_CTI

    All agent-facing name controls are located in a unique CTI window, viewable concurrently with the CRM.

    3CLogic

    formats attainable:

    Appsource_Dashboard

    View real-time stats and KPIs from a unique region to straight away and easily compose suggested choices.

    3CLogic

    formats obtainable:

    Appsource_ActivityLog

    automatically log total activities for a complete assignation historical past.

    3CLogic

    codecs accessible:

    Globe_3CLogo.png

    codecs accessible:


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