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MB2-706 Microsoft Dynamics CRM Online Deployment

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MB2-706 exam Dumps Source : Microsoft Dynamics CRM Online Deployment

Test Code : MB2-706
Test appellation : Microsoft Dynamics CRM Online Deployment
Vendor appellation : Microsoft
braindumps : 48 true Questions

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Microsoft Microsoft Dynamics CRM Online

New AI, combined truth, consumer perception rig Coming to Microsoft Dynamics 365 | killexams.com true Questions and Pass4sure dumps

Microsoft on Thursday announced a couple of synthetic intelligence, combined fact and consumer insights rig for Microsoft Dynamics 365 at its Microsoft commerce forward event in Paris.

there is "a lot of hype around AI and MR," noted Rebecca Wettemann, vp of analysis at Nucleus analysis, "but these are actual purposes providing cost to valued clientele today."

Microsoft besides announced it's going to publicly preview a brand fresh Microsoft kinds seasoned this spring.

there's "a consistent theme in entire these choices -- presenting inordinate diploma of flexibility to permit citizen developers and vigour users while nevertheless protecting know-how governance and compliance," remarked Nicole France, primary analyst at Constellation research.

"Microsoft's abilities is its a long time of investment in R&D across its portfolio, which it subsist bringing to undergo on its enterprise applications portfolio," Wettemann instructed CRM buyer. "here is highlighted within the MR area, the region it's forward of the leisure of the industry."

The AI solutions "are designed to floor next greatest motion and create digital comments loops over time," referred to Ray Wang, main analyst at Constellation analysis.

blended veracity permits fresh enterprise fashions, he instructed CRM purchaser. "think of the potential to conclude container carrier with IoT, the region you are guided to the damaged rig and might determine entire the elements in a heads-up monitor with MR. you can then request true-time support with a topic expert or engineer at headquarters or on the manufacturer."

The leading competitors to Microsoft Dynamics 365 are Salesforce, Adobe, SAP and Oracle, Wang talked about. they're constructing similar capabilities in AI across the board, however Microsoft is ahead in MR.

The AI options

AI options Microsoft announced:

  • Dynamics 365 customer Insights -- now obtainable for preview and scheduled for well-known availability in April;
  • Dynamics 365 virtual Agent for client provider, a cloud carrier launching in public preview in April; and
  • Dynamics 365 Fraud coverage, a cloud-based answer. A public preview should subsist released in April.
  • "The AI rig are notably profitable as a result of … they may besides subsist used by means of a gigantic orbit of employees who fill primary accountability for, in this case, consumer interaction and client provider," Constellation's France told CRM purchaser. "They don't require profound structure potential for spend comfortably."

    Dynamics 365 virtual Agent for customer carrier lets commerce users quite simply create and manage AI-powered virtual brokers that resolve hobbies complications and requests.

    digital Agent "is a pretty proper illustration of how commerce clients can configure and launch their personal agent apps in a no-code ambiance, riding improved flexibility and productiveness, and being less of a burden and backlog for IT," Nucleus' Wettemann brought up.

    Dynamics 365 Fraud protection will serve e-commerce companies reduce fraud losses, extend fiscal institution acceptance charges, and enhance the on-line searching experience

    "Digital agencies requisite to recall each earnings-producing appellation to action that patrons sustain -- things infatuation account advent, login, purchase, participate and overview -- corresponds to hazards associated with fraud," Kevin Lee, believe and defense architect at Sift, advised CRM buyer.

    In a January survey of 500 experts representing North American online retail industries with greater than 500 personnel, Sift uncovered perquisite here:

  • sixty three p.c battled fake bills;
  • sixty four percent faced fee fraud;
  • fifty five % had been stricken by fake or spammy content; and
  • forty two p.c dealt with account takeovers.
  • other findings:

  • 64 p.c had now not totally finished the goal of staying forward of fraud patterns;
  • 65 p.c fill been experiencing extra fraud at their websites;
  • sixty nine % spent more on fraud eventual 12 months than the year before; and
  • ninety five p.c deliberate so as to add extra tools or employ greater americans to control fraud over the next 12 months.
  • Fraud hampers enterprise boom, Sift discovered, in a couple of approaches:

  • 73 % of survey respondents pointed out their companies could not wholly achieve their aim of launching fresh products devoid of increasing chance;
  • 71 % noted the equal about poignant into fresh markets;
  • fifty seven % noted salary-using dreams and fraud prevention dreams had been not thoroughly aligned; and
  • 86 p.c of executives had been concerned in fraud prevention.
  • "We await that through having entry to rig that allow digital fill faith and safeguard at scale, Microsoft Dynamics 365 purchasers would descry less fraud and greater profits whereas unlocking more advantageous client experiences," Lee spoke of.

    MR solutions

    The blended fact solutions Microsoft introduced:

  • Dynamics 365 faraway support, used through remote specialists with HoloLens for gadget verification and incident response, has been prolonged to Android cellular instruments in preview; and
  • Dynamics 365 Product Visualize is coming to iOS in preview. It lets marketers exhibit items to shoppers directly within their Dynamics 365 for sales workflow, and spatial and configuration notes are entire saved directly in the associated earnings possibility.
  • Dynamics 365 faraway aid will encompass mobile annotations, group calling, deeper integration with Dynamics 365 for domain service, and more suitable accessibility aspects for the HoloLens app.

    Technicians may subsist able to spend either HoloLens or an Android cell rig to collaborate with remote experts and troubleshoot concerns in context.

    "These fresh mixed fact choices build it viable to extend container provider and income teams, once more, with out the want for specialised skills," Constellation's France followed.

    "far flung serve allows for domain service brokers and even customers to solve complicated complications on their personal," she noted. "Product Visualize connects a 3D visualization of a intricate product directly to configuration and product catalogs, shortening the procedure from design to cite."

    The advantages of varieties professional

    Microsoft varieties professional is convenient to install and configure. It triggers surveys around selected activities; collects feedback across channels; lets businesses embed surveys across apps, the internet and cellular instruments; identifies sentiments instantly; and lets clients resolve customer feedback.

    it'll "make comments management more straightforward, and redeem time when engaged on regular forms," Constellation's Wang referred to.

    forms professional "is a powerful addition to Microsoft's CRM and skill portfolios,"Wettemann suggested, "and is likely to subsist effective in other areas of the company as neatly."

    Richard Adhikari has been an ECT word community reporter on the grounds that 2008. His areas of focal point comprehend cybersecurity, cellular applied sciences, CRM, databases, utility building, mainframe and mid-range computing, and software development. He has written and edited for numerous publications, including suggestions Week and Computerworld. he's the author of two books on client/server know-how. email Richard.


    New Dynamics 365 CRM Portal and web page Launched through Endeavour options Canada | killexams.com true Questions and Pass4sure dumps

    No influence discovered, are trying fresh keyword!Endeavour is besides launching an Endeavour client serve Portal, besides constructed the usage of the Microsoft Dynamics 365 Portal Platform, to enable Endeavour's ERP, CRM and Cloud shoppers to build up aid requests ...

    The future of Microsoft Dynamics 365 tasks | killexams.com true Questions and Pass4sure dumps

    #HoskCodeWisdom The future of Dynamics 365 projects will subsist described by way of the people implementing them.

    Dynamics experts may still comprehend fresh applied sciences and features. expertise changes and evolves, and Dynamics 365 projects reconcile to consume talents of them.

    Microsoft dropped CRM from Dynamics product, tasks advanced from case management, earnings pipeline and remodeling transcend spreadsheets into enterprise tasks together with legacy application, cellular applications, Azure and other capabilities (Social Engagement, gamification, domain carrier).

    Future Dynamics 365 initiatives will combine digital transformation, intelligence and cellular purposes to create initiatives which bring commerce cost to the consumer.

    customers want cloud and mobile options, the focus has moved to probabilities and never limitations.

    The drivers of solution architecture are complexity, cost orbit and the edge of the architect, now not the barriers of Dynamics 365. The environment has changed and diminutive concentrated apps are being consumed on multiple instruments.

    Junior Developer

  • gives you Dynamics 365 projects the spend of the expertise, methods and solutions used up to now.
  • decent Developer

  • makes spend of frequent solutions combined with fresh capabilities, functionality and capabilities.
  • is awake fresh performance but doesn’t fill adventure.
  • uses fresh performance on a undertaking making errors throughout implementation.
  • exquisite developer

  • Reads, reports and is awake fresh elements, functions and functionality in Dynamics 365. Proofs of concepts provide useful sustain to steer hypothetical talents.
  • Don’t wait

    Don’t wait to try fresh functionality, features and rig until obligatory as a result of that’s too late. examine and invest in researching to consume into account the services now and ready to spend them.

    Examples are circulation, PowerApps, companionable engagement, box capabilities, cognitive features, bots, mobile functions and many others. Microsoft hypes fresh rig and releases them with basic functionality, making it complicated to spend them on projects. opting for the obstacles and understanding how these rig work lets you subsist awake of when to build spend of them and when not to.

    Some examples:

  • move has no way to script deployment
  • PowerApps is evolving with no scripting deployment
  • container provider often wants customisation to add lacking functionality
  • Social engagements interplay with companionable media functions
  • previous initiatives

    past tasks are not a reusable template; they may still evolve, improving with fresh functionality and a stronger knowing a way to architect solutions.

    Microsoft Dynamics CRM renamed to Microsoft Dynamics 365 changed into in no way essentially accounts, contacts, earnings approaches and case management.

    Microsoft Dynamics 365 is an XRM framework, a group of tools to create options. Microsoft created dependencies to sales, advertising and case management. These regular necessities fill been now not obligatory in many XRM tasks and created unwanted dependencies.

    The latest edition of Microsoft Dynamics 365 is now a honest XRM framework; you birth from a blank slate and spend simplest what you need.

    Dynamics initiatives are not constrained to Microsoft Dynamics 365, they spend many Microsoft functions (other functions can subsist found :-))

    • Azure features and WebJobs allow you to flood processing out of Dynamics 365 • PowerApps or quick cellular application • fair statistics provider permits developers to hyperlink records from different sources • circulation can link discrete functions with Dynamics 365

    Breaking freed from the shackles of Microsoft Dynamics 365 allows for options the spend of different capabilities, cellular applications and scaling by way of Azure. This allows for commerce initiatives to subsist created with Microsoft Dynamics 365 on the centre.

    using diverse services allows Dynamics authorities to address distinctive industries; the restrict isn't know-how however creativeness and the skill of confess architects.

    the longer term projects of Microsoft Dynamics 365 will consist of extra intelligence and cognitive services, using agencies’ records proactively to digitally radically change businesses.

    Microsoft Dynamics 365 continues to evolve — the tempo of change is increasing, and tasks could subsist larger, more advanced and more enjoyable.

    To bring enterprise initiatives, agencies will deserve to comprehend DevOps and convey the most advantageous practices of utility development to Microsoft Dynamics 365.

    How Microsoft Dynamics 365 has changed

    Microsoft Dynamics 365 has seen Microsoft circulation from setting up competing items akin to Microsoft Dynamics CRM, Nav, AX and now focus of attention on developing capabilities that are used with the aid of entire Microsoft items. Microsoft builds aiding services faster which are more office wealthy.

    New services and tools

  • move
  • PowerApps
  • Azure capabilities
  • Social engagement
  • PowerBI
  • Cognitive functions
  • The problem in Dynamics projects is working with its boundaries. developers at first view it wasn’t viable to create advanced customisations using Microsoft Dynamics 365 on-line, but with the rig and services available, you could create commerce solutions — lots of it with out developing code and the spend of Microsoft Dynamics 365 on-line. It’s feasible to fill complete DevOps, automating the manual tasks and enhancing the robustness of the code which might subsist vital to enterprise initiatives.

    The ordinary facts service, PowerApps and Azure cease initiatives from being confined to Microsoft Dynamics 365 and ease integration with non-Microsoft features/legacy techniques. that you could integrate dissimilar features and Microsoft cognitive services to technique clients’ records, automate and add intelligence to facts and methods.

    the long run

    Microsoft Dynamics 365 enables digital transformation of many commerce and industries. Dynamics professionals will deserve to subsist awake of the tools, services and fresh Dynamics 365 performance to allow them to create the optimal solution.

    With change comes disruption and opportunity. #HoskWisdom


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    Microsoft Dynamics CRM Online Deployment

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    Dynamics 365 online deployment — MB2–715 study notes | killexams.com true questions and Pass4sure dumps

    You cannot create a solution with Microsoft Dynamics 365 if you don’t understand it. #HoskCodeWisdom

    The goal of Dynamics certifications is to broaden your knowledge, learn how fresh features work and acquire a certification to prove you know it — and that’s useful to you and employers.

    The benefits of Dynamics certifications are discussed in my posts below:

    How to prepare

    First of all, understand what you will subsist tested on and read the certification criteria:

    Microsoft Dynamics 365 customer engagement Online Deployment certification criteria

    These are the main areas:

  • Create a Customer Organizational Structure (25% — 30%)
  • Administer the Microsoft Dynamics 365 Environment (25% — 30%)
  • Integrate Microsoft Dynamics with Other Applications (20% — 25%)
  • Manage Microsoft Outlook and Mobile Environments (25% — 30%)
  • Look at the details under these because they will comprehend parts of the Dynamics 365 you don’t fill sustain with. This article explains why you might not fill sustain with unavoidable areas of Dynamics 365.

    Certification process

    I fill been getting Dynamics certificates since Microsoft Dynamics CRM 4 and I spend the selfsame proven steps:

    · Watch the Dynamics learning portal videos for the certification for the functionality I don’t know (and sometimes watch them for a refresh).

    · Whilst watching the videos I will build study notes. I believe in energetic reading/watching; otherwise I can’t disclose if the information is sinking in or bouncing off.

    · For functionality I haven’t used before I create a tribulation in Dynamics 365 and play with the functionality. Using the functionality is the best teacher.

    · I build notes on the limitations of functionality and absolutes because these are the things Microsoft likes to test you on. It’s besides easy to read these notes and build them into a quiz to enable you to test your knowledge.

    Source of information

  • Dynamics learning portal self-paced learning — 81071: Deployment in Microsoft Dynamics 365
  • Neil Parkhurst MB2–715 revision guide
  • Get yourself a Microsoft Dynamics 365 trial
  • Read and learn the study notes below and makes some notes of your own
  • Hosk study notes

    Please note these were made in 2017 and some things could fill moved on…

    · blog post with a few details on Dynamics 365 instance management

  • There are two types of Instances: Production Instances and Non- production Instances.
  • Sandbox instance can subsist build in Administration Mode and System Administrator and System Customizer role can symptom in to the instance
  • While Copying instance, target instance can subsist a Sandbox or Preview instance; not a Production instance.
  • When an instance is copied, target instance will subsist deleted and replaced with copy Source instances data, customizations.
  • Global administrator can copy entire available instances. But Dynamics 365 system administrator can copy instance for which they fill system administrator role.
  • Notifications are sent to administrators or any additional recipients configured when 80 % for storage restrict is reached. If storage restrict is reached no fresh records can subsist created. Here then data needs to subsist removed and/ or additional storage needs to subsist purchased
  • Full Copy includes entire application data, user, customizations from the source instances and is suitable for UAT, upgrade testing, preview in Production (TAP/EA) and training.
  • Minimal copy includes users, customizations and is suitable for iterative team deployment, Partner/ ISV Solutions and Proof of Concepts.
  • System backups occur daily.
  • System backups are retained up to three days. Check your expiration date.
  • System backups conclude not import against your storage limits.
  • You can back up Production and Sandbox instances.
  • You can only restore to a Sandbox instance. To restore to a Production instance, first switch it to a Sandbox instance.
  • Only CRM Online 2016 Update 1 or later versions are supported for backup.
  • On-demand backups are retained for up to three days. Check your expiration date
  • The instance remains available while being backed up.
  • The instance remains unavailable while being restored.
  • Copied instances are copied to the selfsame region as the source instance.
  • Instances that are reset are reset to the current region.
  • Preview Instances conclude not consume any of the storage quota purchased for Production and Sandbox instances.
  • A tenant can comprehend up to 50 Dynamics 365 (online) production instances and up to 75 non-production (Sandbox) instances.
  • Each instance within the tenant receives its own SQL database.
  • Dynamics 365 data is not shared across instances.
  • Storage is shared across the primary instance and any additional instances.
  • All instances for a single customer tenant will subsist set up in the geography where they initially signed up for their account. Storage consumption is totalled and tracked across entire the instances attached to a customer tenant.
  • You can set up part security groups for entire instances.
  • A licensed Dynamics 365 (online) user can potentially access entire the Dynamics 365 (online) instances associated with the tenant. Access is controlled by instance security group membership.
  • You can purchase additional instances through the Additional Instance Add-On. Additional instances can subsist added only to “paid” subscriptions — not trials or Internal spend Rights (IUR). If you purchased your Dynamics 365 (online) subscription through Volume Licensing, you must fade through your big Account Reseller (LAR) to purchase the additional instance.
  • You can’t merge existing trials or subscriptions onto an additional instance; instead, you will requisite to mosey your data and customizations.
  • User accounts, identities, security groups, subscriptions, licenses, and storage cannot subsist shared among tenants. entire tenants can fill multiple instances associated with each specific tenant. Dynamics 365 data is not shared across instances or tenants.
  • Your instance will not subsist updated unless you sanction it. This means your organization will fade without the latest features and functionality until you explicitly give approval for the update to happen. support in mind, they conclude fill an update policy that will build some updates mandatory, with no approval required.
  • At any given point a customer must subsist on the current version (n) or a version prior (n-1). For example, if you are on CRM Online 2016 Update (n-2) and chose not to consume the available CRM Online 2016 Update 1 (n-1), then you would requisite to consume December 2016 update for Dynamics 365 (online) (n) as a mandatory update.
  • Twice per Year fresh features become available through customer-driven updates in the Microsoft Dynamics 365 instance.
  • Office 365 admin centre to add/remove users
  • Best practise is to build the user change their password when they login
  • You add the user in Office 365 admin centre but you then must log into Dynamics 365 and give them a security role
  • Authentication is having a licence and office 365 user
  • Authorisation is having a security role
  • Removing the Dynamics 365 license makes the user disabled
  • Role assignment will remain the selfsame for a disabled user.
  • Non-interactive users are for service accounts/integration
  • You can fill 5 non-interactive accounts
  • Non- interactive users can subsist used for programmatic access
  • Non-interactive users don’t consume a licence
  • Global Administrator — access office 365 admin centre
  • Administrative roles don’t spend licences
  • Administrative roles can’t descry any Sales, Marketing or service records
  • Administrative role is set to Administrative on user settings
  • To reduce administration, it’s recommended you setup federation because you must fill an office 365 user. Synchronise your AD with Azure AD
  • A global administrator will, by default, besides fill systems administration privileges in Dynamics 365
  • Global administrator can access Dynamics 365 without a license but they cannot view any records without a Dynamics 365 license in read-write mode
  • Global Administrators are the only people who can apportion other admin roles
  • You can apportion alternative email addresses
  • Customized Administrator roles
  • · Billing Administrator

    · Dynamics 365 service administrator

    · Exchange administrator

    · Password administrator

    · Skype for commerce administrator

    · Power BI service administrator

    · Service administrator

    · SharePoint administrator

    · User management administrator

    Licensing

  • Dynamics 365 is available in two editions. commerce and Enterprise. — not any more but the exam might not subsist updated
  • Enterprise is aimed at customers with more than 250 users
  • Enterprise can comprehend operations and finance
  • Enterprise has dual rights which means you acquire a free on-premise licence with your on-line licence
  • Business edition is aimed at companies with 10–250 users
  • Dynamics 365 is based on named users — e.g the license is assigned to a Office 365 user
  • Enterprise edition application licenses are often $95 each. Whilst the customer engagement plan, giving access to entire of the engagement apps is $115 per user per month
  • The Dynamics 365 map license, giving total access to entire of customer engagement and operations is currently $210. Whilst the Unified Operations map is $190.
  • Business edition, complete users are $40 per spend per month. And a commerce edition team member license is $5 per user per month.
  • One sandbox and one production instance are provided with your first purchase of a Dynamics 365 license.
  • Additional sandboxes cost $90ish per month
  • Portal

  • One portal is included with any Dynamics 365 Customer engagement map subscription, per tenant, shared across entire Customer engagement Application
  • Each portal may only subsist associated with one instance
  • Instances

  • Tenant — an account created in Microsoft Online services
  • One tenant > many instances
  • Each instance is deployed to a part SQL database
  • Different instances can subsist used for different tasks — test, dev, training, etc
  • Security group — what users can access what instances. g. you could fill a developers security group, with access to the development instances
  • Two Instances types
  • · Production instances

    · Non-production instances — Sandbox

  • Production and sandbox instances are purchased as addons for a subscription
  • Trials cannot purchase add-ons
  • All instances fill names and unique url
  • Instances are managed in the Dynamics 365 admin centre
  • Sandbox instances fill actions not available on production instances such as
  • · Switch (change from production to sandbox or sandbox to production)

    · Reset

    · Delete

    · Copy

  • An admin can switch between product to sandbox and sandbox to production.
  • You can only switch instances if you fill paid for the different types
  • Production instances cannot subsist reset
  • When an instance is reset, it’s deleted and created as a fresh instance
  • Sandbox instance can subsist moved to Administration mode
  • Administration mode, limits access to administrators and customizers
  • Administration mode stops back group operations such as Async services and workflows
  • All the storage is shared between entire instances
  • A complete copy, Copies an instance copies Data, users and customisations
  • Minimal copy only copies users and customisations
  • When copying consider how much data you fill available and cost
  • You might not want developer users to descry production data — be careful
  • You can only copy instances to a sandbox instance
  • You can copy from production or a sandbox instance
  • A tenant can comprehend 50 production instances and 75 non-production instances
  • Each tenant is bound to the selfsame region
  • You can inquire Microsoft to create instances in different regions
  • You can only copy between instances in the selfsame region
  • You can fill multiple tenants, you cannot participate anything between tenants
  • Each tenant is linked to a part energetic directory
  • You can enable Admin mode (Administrative Access) and only users with Administrator or System customizer security roles can symptom in.
  • Administrative access will disable Asnc jobs such as Workflows, async plugins, service side sync)
  • You can only enable Admin mode on sandbox instances
  • You can switch a production instance to a sandbox instance
  • You can delete a sandbox instance
  • You cannot delete a production instance
  • You can reset a sandbox instance
  • You cannot reset a production instance
  • Resetting an instance wipes it clean, removes customisations, data, users, everything
  • You can copy an instance to a Sandbox instance
  • You cannot copy sandbox to production or production to production
  • The maximum data you can copy is 100 GB
  • Full copy copies customisation, data and users
  • Minimal copy copies customisations and users but not data
  • Reset an instance, deletes it and recreates it. This is useful to set the sandbox to a different version, free up storage space, delete the data
  • Storage

  • Storage is shared between entire instances
  • If storage capacity is reached, fresh records cannot subsist created
  • Storage is connected to a subscription not an instance
  • You acquire a warning when 80 percent of storage is reached
  • You can add more email recipients to the notification list (e.g. partners)
  • You cannot reset a production instance
  • A fresh subscription will provide 10Gb of storage, a free sandbox instance, free portal
  • an additional 5Gb will subsist granted for each 20 complete licenses purchased
  • You can descry your Microsoft Dynamics licenses within the licenses option under billing in Office 365 admin
  • There is a restrict of 30 TB
  • Dynamics 365 has a restrict of 300 custom entities
  • default a Dynamics 365 Customer engagement subscription will provide 10Gb of storage. Then an additional 5Gb of storage is automatically added for every 20 complete users. (Team member licenses conclude not contribute to this increase.)
  • The amount of extra “free” storage is capped at 30Gb.
  • Additional storage can subsist purchased in 1Gb chunks. Up to a maximum of 5Tb of extra storage.
  • Updates

  • Updates become available twice a year
  • CDU — Customer driven update
  • You can skip one update but you cannot skip 2 in a row
  • The next update will subsist mandatory if you skip one
  • Patches will subsist released between major releases
  • Update emails are sent prior, during and after the update
  • Updates requisite to approved for each instance
  • Your instance won’t subsist updated without your approval. Unless the update is mandatory where it will subsist updated without approval (e.g. you must consume 1 update per year)
  • You must subsist a Dynamics 365 System administrator to sanction an update
  • When an update is approved, you can reschedule it as long as it hasn’t started
  • When an update has started the reschedule option will no longer subsist available
  • Four stages of an update
  • · Queue (Not Started)

    · Backup

    · Restore

    · Database Upgrade

    Notifications

  • You acquire notifications for
  • · Service outages

    · 80% storage restrict reached

    · Potential upgrades

    SharePoint — Document management

  • SharePoint can store documents outside of Dynamics 365 and is a way to redeem space in Dynamics 365
  • SharePoint is server to server integration
  • All combinations of Dynamics 365 online/on premise and SharePoint online/on premise are supported
  • Microsoft OneDrive

  • 1TB of cloud space provided
  • You can participate documents on OneDrive to provide a more private system of sharing, instead of the public SharePoint
  • You requisite SharePoint integration for OneDrive to work
  • You must subsist assigned an Office 365 licence
  • Dynamics 365 on Premise or on line
  • You must enable OneDrive for commerce in System settings
  • There is a security privileges called OneDrive for Business, organize in in core records à miscellaneous privileges
  • Microsoft OneNote

  • OneNote is used to capture notes
  • OneNote integrates with Dynamics 365 and On premise
  • OneNote notebooks are stored in a SharePoint site
  • SharePoint integration must subsist enabled
  • You enable OneNote integration at an entity level
  • For enabled entities OneNote notebook will issue on the activity wall, after Notes
  • Microsoft Skype/Skype for business

  • You can configure which skype is used
  • It can automatically open when you click on a phone number
  • Office 365 groups

  • Shared workspaces for people to collaborate
  • It allows collaboration with Dynamics 365 and Office 365 users (who don’t fill Dynamics 365 licences)
  • You requisite an Exchange Mailbox for each user that will spend Office 365
  • SharePoint integration must subsist enabled for Office 365 Group users to view documents
  • Office Delve uses Machine learning to search entire data (but not data held in Dynamics 365)
  • Delve can subsist shown in the Dynamics 365 as a dashboard
  • Delve dashboard cannot subsist shown on Dynamics 365 on premise
  • Dynamics 365 Apps

  • Apps allow you to edit the site map to only present unavoidable entities, regardless of security role
  • Apps can subsist enabled/disabled for one or more security roles
  • Each App has its own URL
  • The apps suffix will work in the url
  • Users can navigate to the app from the menu
  • Apps only work in the web client
  • Apps can modulise the UI and provide a filtered view
  • Apps is another solution enabled entity
  • Apps can used Dashboards, Forms and views and Charts and commerce process functions
  • App validation warns users on missing dependencies during app creation
  • App has a sitemap designer, which can subsist used by non-admin users
  • App Source allows you to find apps
  • Apps can add Site Map, Dashboards, commerce process flows, entities (forms, views, charts)
  • Powerapps

  • PowerApps allow you to create no code apps
  • PowerApps can subsist built from templates
  • PowerApps can avoid in a web browser or mobile device (IOS, Android, Windows phones/tablets.)
  • To spend PowerApps you requisite Office 365 or Dynamics 365 licence
  • You can access PowerApps from the app selector in Office 365
  • Powerapps is free of Office 365 and Dynamics 365 users
  • 2 Paid plans for PowerApps
  • Free PowerApps cannot spend the common Data Service
  • 1 paid map can spend the common data service
  • 2 paid map can model your data using common data service and enterprise grade admin
  • You can connect powerapps with 90 plus different services
  • You don’t write code but can spend transcend infatuation formulas
  • You can link PowerApps with Flow
  • Outlook integration

  • Dynamics 365 for outlook is installed on a user’s computer
  • You can track emails, appointments, contacts and tasks
  • Dynamics 365 for outlook allows you to work offline
  • Dynamics 365 for outlook supports 32 and 64 bit
  • Dynamics 365 for outlook works with Windows 7, 7 SP1, 8, 8.1, 10
  • Dynamics 365 for outlook works with Windows server 2012 and 2012 R2
  • Deploying can subsist done manually, command line, group policy, remote desktop, Microsoft System focus configuration manager
  • To track emails, the outlook email address must match the users email address in Dynamics 365
  • You can add multiple instances visible in Outlook
  • Only one instance can subsist a syncing instance
  • Offline data is stored on a local Microsoft SQL server express database
  • The offline data filters controls what data is downloaded to the users computer
  • You cannot add fresh domain or custom domain to the synchronisation settings
  • Dynamics 365 app for outlook
  • Dynamics 365 apps works online not on each users machine
  • You can track meetings and appointments not just emails
  • Dynamics 365 email templates can subsist used in the Dynamics 365 app for outlook
  • Dynamics 365 doesn’t fill built in email functionality
  • Server side sync, integrates Exchange and Dynamics 365
  • Server side sync doesn’t requisite Outlook to subsist running
  • Server side sync talks direction with exchange and Dynamics 365
  • Incoming — None, Microsoft Dynamics 365 for Office outlook, Server side sync or email router or forward mailbox
  • Outgoing none, Microsoft Dynamics 365 for Office outlook, Server side sync
  • Folder plane tracking will automatically track emails when they are moved to unavoidable folders
  • You can link Exchange rules to mosey emails into folders and linked with Folder plane tracking
  • A restrict of 25 rules/folders
  • You create folder tracking rules
  • Mobile Apps

  • Dynamics 365 for phones — uses the selfsame forms as web applications
  • Dynamics 365 for phones — CRM onlines 2015 updates 1, CRM 2016 on premises
  • Dynamics 365 for phones express — CRM 2013 on prem, on line
  • Dynamics 365 for tablets — CRM 2013 online and on premise
  • Mobile apps are free for licenced users
  • Go to a shape and click a domain to set if a domain is visible on the phone
  • Forms are used for both web app and mobile
  • Entity metadata has a checkbox — enable for mobile
  • · Read only in mobile

    · Enable for mobile offline

  • 2 Security privilege restrict access Dynamics 365 for mobile and Dynamics 365 for phones express
  • Mobile security privileges are organize in the commerce management section
  • All custom entities can subsist enabled for entire mobile apps
  • Dynamics 365 for phones and tablets can build entities read only
  • Some system entities cannot subsist enabled
  • Tabs, sections and fields can subsist hidden from Dynamics 365 for phones
  • You cannot cloak components (fields, sections, tabs) for Dynamics 365 for tablets
  • You can cloak components for Phones but not tablets
  • Multiple dashboards can subsist enabled for Dynamics 365 for phones and Dynamics 365 for tablets
  • System or user dashboards can subsist enabled for phones and tablets
  • There is a dashboard property called Enable for mobile
  • You can only enable offline sync in a production instance
  • You requisite 5+ professional licences or 1 enterprise license
  • You requisite to create mobile offline profile, which defines what data is taken offline
  • You can define data to subsist download as My data, Teams data or commerce units data
  • You requisite to add users to a mobile profile and publish it
  • You can pick to set Synchronization conflicts

  • Microsoft Dynamics CRM 2011 Released for On-Premises and Partner-Hosted Deployments | killexams.com true questions and Pass4sure dumps

    REDMOND, Wash. — Feb. 16, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today announced that Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments has been completed and released for customer download. This release complements the latest version of Microsoft Dynamics CRM Online, which delivers Microsoft Dynamics CRM 2011 as an on-demand service from Microsoft’s datacenters and was launched into 40 markets and 41 languages in January. With a single multitenant code base across cloud and on-premises deployment models, Microsoft Dynamics CRM 2011 delivers the Power of Productivity to sales, service and marketing organizations worldwide.

    Microsoft Dynamics CRM 2011 is now globally available and existing customers with energetic Microsoft Software Assurance agreements can access the fresh version immediately via the Microsoft Download Center.

    In addition, Microsoft announced the fresh release scaled to 150,000 concurrent users in a single instance while delivering sub-second response times, once again raising the bar for performance and scalability in the CRM industry. The fresh benchmark results will subsist minute in a Microsoft Dynamics CRM performance and scalability white paper that will subsist delivered in the coming weeks.

    “The requisite to build deeper and more profitable relationships on a global scale remains a CIO top priority,” said tag Barrett, senior vice president, CRM, Avanade. “The combination of Avanade’s profound sustain in solution development and Microsoft Dynamics CRM 2011 enables us to deliver comprehensive CRM capabilities to their clients through on-premises deployments as well as a software-as-a-service offering. Microsoft Dynamics CRM 2011 provides a platform for us to serve companies strengthen customer and colleague relationships, extend productivity, and collaborate across the organization.”

    Microsoft Dynamics CRM 2011 provides customers and partners with a wide orbit of benefits, including point-and-click configurability, enterprise scalability, and easy interoperability to existing applications and databases. It delivers the Power of Productivity for users in organizations of entire sizes through its focus on the following:

  • Familiar experiences through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they requisite to subsist successful.

  • Intelligent experiences through guided process dialogs, inline commerce intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information faultfinding to enabling sales, service and marketing professionals to conclude their jobs effectively.

  • Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the fresh Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific commerce needs.

  • “Microsoft Dynamics CRM 2011 brings a entire fresh plane of productivity to sales, marketing and customer service departments,” said Terje Laugerud, CEO, CIBER International. “The focus on familiar, bright and connected experiences appeals to their customers and provides an exemplar platform for CIBER to deliver innovative CRM solutions to customers in a orbit of industries.”

    Integrated within Microsoft Dynamics CRM 2011, the Microsoft Dynamics Marketplace is available today in 20 markets and currently offers more than 1,400 colleague offerings for solutions and services. This online catalog is an easy way for partners to market and deal solutions to Microsoft Dynamics customers, whether online, on-premises or partner-hosted. The marketplace enables customers to quickly search, determine and apply industry-specific applications and solution extensions from Microsoft and its partners to serve them accelerate and extend their CRM and ERP implementations. Microsoft Dynamics Marketplace is available in Austria, Australia, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Germany, France, India, Italy, Japan, Mexico, Netherlands, Portugal, Russia, Switzerland, the United Kingdom and the United States.

    More information about partners and customers deploying Microsoft Dynamics CRM 2011 can subsist organize at http://crm.dynamics.com. Those who want to follow and engage with the Microsoft Dynamics CRM community can conclude so at @MSDynamicsCRM, #crm2011.

    About Microsoft Dynamics

    Microsoft Dynamics is a line of simple to learn and spend ERP and CRM solutions that work with your existing technology and scale as you grow to give you long-term value. By using software and online services that work the way people and organizations work, businesses are better able to build informed decisions and reconcile to rapid change. Microsoft Dynamics helps your people subsist more productive and your investments in existing systems eventual longer, while enabling your commerce to derive the insights necessary to respond quickly and fill a competitive edge in an ever-changing world of business.

    About Microsoft

    Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that serve people and businesses realize their complete potential.

    Note to editors: For more information, word and perspectives from Microsoft, gladden visit the Microsoft word focus at http://www.microsoft.com/news. Web links, telephone numbers and titles were rectify at time of publication, but may fill changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

    Microsoft to deliver bright cloud from Norway datacenters

    Microsoft Cloud to accelerate digital transformation and innovation through a strategic partnership with Equinor and to the profit of organizations across Norway


    Top 10 Features of Microsoft Dynamics CRM 2011 | killexams.com true questions and Pass4sure dumps

    Home   →   CRM   →   Top 10 Features of Microsoft Dynamics CRM 2011 Posted September 23, 2010 By Herman Mehling     Feedback

    Microsoft hopes its latest CRM offering can serve the software giant gain ground on Salesforce.com.

    The beta version of Microsoft Dynamics CRM 2011 released earlier this month has created quite a stir among beta testers and market-watchers, as it contains a number of gigantic improvements. Those features comprehend a next-generation native Microsoft Outlook client, Microsoft Office contextual CRM Ribbon for Office navigation and user experience, role-tailored design, and user personalization.

    The fresh software, designed for both cloud-based and on-premises deployments, is Microsoft's latest attempt to gain ground on CRM (customer relationship management) market leaders Salesforce.com (NYSE: CRM), Oracle (NASDAQ: ORCL) and SAP (NYSE: SAP).

    Here's a list of the top 10 features of the beta release, which can subsist organize at www.crm2011beta.com.

    1. fresh commerce Intelligence Functionality

    The fresh real-time dashboards in Microsoft Dynamics CRM 2011 deliver advanced commerce intelligence functionality that is simple to use.

    Users can quickly configure multiple dashboards to monitor commerce performance, for example. The dashboards can subsist set up for individual or shared use, and can comprehend inline charts with drill-down intelligence to visually navigate data, identify trends and uncover fresh insights.

    2. taut Integration with Microsoft Office

    Microsoft Dynamics CRM 2011 introduces a fresh Office 2010 contextual ribbon for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients. The ribbon delivers a consistent, familiar navigation and user experience.

    The fresh release enables CRM information to consume complete edge of native Outlook functionality, including previews and conditional formatting. Users can highlight and flag CRM records, just infatuation they can with an Outlook email.

    The reading pane gives users an instant view of a record without having to open a fresh screen.

    3. Advanced User Personalization

    Microsoft Dynamics CRM 2011 lets users configure their workplaces to meet their specific roles and information needs. Personalizing a workspace allows users to set the default pane and tab that pomp when they open Microsoft Dynamics CRM Online.

    Users besides fill control over what links issue in the workplace view, how many records issue in lists, how numbers and dates display, and the language they want to use. Finally, users can combine these personalized features with the fresh dashboard feature to create a personalized dashboard for their default view.

    4. Integration with SharePoint and Microsoft Dynamics NAV

    The beta demonstrates Microsoft's want to provide out-of-the-box integration with two key Microsoft products: SharePoint and Microsoft Dynamics NAV.

    Microsoft Dynamics CRM 2011 integrates with SharePoint Server's document management through contextual document repositories.

    CRM 2011 will besides integrate with Microsoft Dynamics NAV 2009 R2, due for release in the next few months. Together, the two products will boost productivity by enhancing interaction between front and back office applications.

    5. Role-based Forms and Views

    Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that users fill quick access to the germane information they need. Role-based forms and views besides avert users from seeing data that they are not authorized to view.

    6. Better Configuration Capabilities

    Microsoft has incorporated numerous diminutive but significant features into Microsoft Dynamics CRM 2011 that build it easier for businesses to configure solutions, either for themselves or third-parties.

    Key features are: custom activities and communications; field-level security; data auditing; tailored shape experience; and an improved scholarship base.

    7. Customizing and Sharing

    Microsoft Dynamics CRM 2011 introduces what the vendor calls 'solutions,' which are ways to redeem customizations and participate them with others. Users can create a solution or import a solution created by a developer outside the organization.

    A managed solution can only subsist edited by a specific user. An unmanaged one can subsist edited by any user with an appropriate role. A solution can fill version numbering, relationships with entities and other components, and security features based on user roles.

    8. Interactive Process Dialogs

    Dialogs serve companies to collect and process information using step-by-step scripts. At the most basic level, companies can spend dialogs to steer customer interactions and internal processes. At another level, dialogs can subsist used to extend performance and versatility by incorporating workflow logic. This logic invokes automated tasks using the responses a customer or user makes during a dialog script.

    9. Microsoft Dynamics Marketplace

    Microsoft Dynamics Marketplace is an online solutions catalog that helps developers accelerate and extend their Microsoft Dynamics CRM Online implementations. The marketplace is fully integrated with Microsoft Dynamics CRM 2011.

    Customers will subsist able to access Microsoft Dynamics Marketplace from within Microsoft Dynamics CRM to search and download applications and connect with Microsoft partners. For more information, visit http://crm.dynamics.com/DynamicsMarketplace/landing.aspx.

    10. Cloud development and Deployment

    Microsoft Dynamics CRM 2011 allows developers to consume edge of Windows Azure to develop and deploy custom code for Microsoft Dynamics CRM Online using tools such as Visual Studio. Developers can spend Microsoft .NET Framework 4.0 to incorporate Microsoft Silverlight, Windows Communication Foundation, and .NET Language Integrated Query (LINQ) into their cloud solutions.



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