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SAN FRANCISCO, (ORACLE OPENWORLD), Oct. 23 /PRNewswire/ -- White Springs has integrated Miller Heiman's earnings access supervisor into Oracle's Siebel CRM On Demand. The product, added nowadays at Oracle(R) OpenWorld 2006 and validated by way of Oracle, is attainable at http://www.salesaccessmanager.com/ .
earnings access supervisor (SAM) integrates worksheets for Miller Heiman's Conceptual promoting(R) chance advent procedure, Strategic selling(R) possibility management procedure (together with the universal "Blue Sheet"), and massive Account administration process (LAMP).
the mixing, which permits information entered into the worksheets to movement in precise-time into Siebel CRM On Demand, is designed to allow income groups to thoroughly leverage the power of Miller Heiman sales techniques in a incredibly efficient manner, and to provide income managers quick visibility into the activity and methods of their salespeople to Make greater suggested administration selections.
An on-premise edition of SAM, furthermore built via White Springs and added past this 12 months, is already being used by Oracle valued clientele such as Freescale Semiconductor, amongst others.
"by integrating a high-profile income working towards program from a powerhouse comparable to Miller Heiman into Siebel CRM On Demand, vendors comparable to Oracle can deliver mid-market organizations with both the on exact acknowledge they should streamline CRM, and the means to exhaust their confirmed revenue methodologies," mentioned analyst Laurie McCabe of entry Markets overseas (AMI) companions. "A White Springs-powered expertise solution for Miller Heiman's training courses will enable Oracle so as to add extra cost for modern customers, and to refresh relationships with current consumers."
AMI companions these days launched a document predicting that U.S. corporations with between 100 and 999 employees will spend greater than $1B on CRM techniques in 2006.
"Miller Heiman is certainly one of the vital professional income methodology businesses on earth, and they replicate that constructive researching content within CRM and within the context of a sales group's day by day actions," referred to Chris Hens, chief working officer of White Springs. "That potential increased person adoption the entire system around, which advantages each Miller Heiman and Oracle."
"we're joyful to beget White Springs validate their Miller Heiman's revenue access supervisor with their Siebel CRM On exact providing," referred to Tom Herrmann, vp, ISV management and courses at Oracle. "Siebel CRM On exact provides valued clientele trying to find comprehensive enterprise solutions strategic value and a fine beget an impact on on their company results. White Springs' validated built-in solution of Miller Heiman's sales entry manager can now aid valued clientele further realize more advantageous sales productiveness and stronger revenue effectiveness with their CRM On exact solution."
"White Springs has done a phenomenal job of holding the integrity of their worksheets and processes, which changed into very valuable to us when deciding upon a edifice associate for this mission," said Dario Priolo, govt vp of company construction at Miller Heiman. "To anybody who has been informed in their procedures, the on exact edition might be extremely habitual and fascinating. That capacity they might be extra inclined to Make exhaust of it, which tremendously improves ROI on each CRM and working towards investments. And White Springs dealt with the expertise integration from start to conclude, which allow us to dwell concentrated on their core enterprise as a substitute of venturing into an zone outdoor of their advantage."
White Springs is an authorized companion in the Oracle PartnerNetwork. in regards to the Oracle PartnerNetwork
Oracle PartnerNetwork is a worldwide traffic network of 17,seven-hundred businesses who convey resourceful utility options in line with Oracle software. through entry to Oracle's premier items, schooling, technical functions, marketing and sales aid, the Oracle PartnerNetwork software provides companions with the materials they requisite to be successful in ultra-modern world economic system. Oracle partners are in a position to present to their purchasers, main-area options backed via Oracle's residence as the world's greatest commercial enterprise utility enterprise. partners who are able to exhibit superior product capabilities, technical potential and a commitment to doing traffic with Oracle can qualify for the Oracle licensed colleague stages.
About White Springs
based in 2002, White Springs connects the consuming thinking system of any earnings methodology with the execution and tracking power of any revenue effectiveness expertise. The company engages in joint ventures with methodology authors in which the authors company the purposes White Springs builds as their personal and distribute them either by the exhaust of their personal direct and indirect income channels or during the White Springs earnings neighborhood. more than one hundred ninety businesses in 20 international locations are at present the exhaust of White Springs-powered sales methodologies by authors corresponding to Miller Heiman, The complicated Sale, Holden, revenue performance international, Huthwaite, ValueVision buddies and vigor draw Press. based mostly in San Mateo, Calif., White Springs is privately held and committed to riding up the revenue effectiveness trade. extra information is purchasable at http://www.white-springs.com/ .
note: Oracle, JD Edwards, PeopleSoft, and Siebel are registered emblems of Oracle enterprise and/or its affiliates. bar not anything different emblems are these of their respective homeowners.White Springs
CONTACT: Cynthia Harris of PR strategy group, +1-650-520-8343, or[email protected]
internet web site: http://www.salesaccessmanager.com/
internet site: http://www.white-springs.com/
Which providers present items that you'd faith to be Oracle/Siebel On exact CRM opponents? they are evaluating CRM and we're trying to find alternatives to Siebel On Demand.Oracle CRM On Demand's chief characteristic is that it's deployed as a software as a provider (SaaS) solution. As such, its main opponents are the other "SaaS players" -- Salesforce.com and RightNow. Microsoft furthermore presents a SaaS alternative. SaaS CRM products are gaining market acceptance due to brief time-to-value, usability and low upfront expenses. This charge proposition is fascinating to SMB consumers and is getting improved acceptance in instruments of enterprise-class businesses.
here's a summary evaluation for bar not anything four:
Oracle CRM On Demand
Oracle CRM On Demand's performance has been enhanced in the closing 18 months. The gadget has very efficient earnings compel automation (SFA) capabilities and gives sound befriend for advertising, companion channel administration, customer carrier and analytics. however it lacks box carrier and eCommerce capabilities. Oracle CRM is innovating with modern capabilities akin to gregarious CRM (Fusion facet applications) to raise collaboration, innovation and adoption of CRM inside corporations.
In combination with its sister products, Oracle's Siebel and Siebel CRM professional version, Oracle CRM On exact lets valued clientele choose amongst enterprise-grade SaaS, hosted, packaged and service oriented structure (SOA)-based mostly component functions. Oracle CRM On exact is top-rated proper for agencies that requisite a SaaS deployment components and are committed to the Oracle platform and Oracle technologies.
Salesforce CRM is a simple-to-use device with profound SFA capabilities. The product additionally boasts astounding functionality in companion relationship administration and sound aid for customer provider. where the solution is weaker, youngsters, is in aid for marketing, realm provider, client analytics and eCommerce.
The application is built on top of a modern architecture, enabling for potent scalability, reliability and availability, and openness to connect with different purposes via net functions. despite the fact, the product is just obtainable in SaaS deployment, so agencies choosing Salesforce.com requisite to be dedicated to the SaaS deployment model. Salesforce.com CRM is an software most advantageous suited for organizations that are seeking an easy-to-use, rapidly deployable earnings administration and consumer carrier CRM software, and who are committed to the SaaS as deployment method.
The company's mission is to aid groups develop their businesses by using providing superior customer experiences while reducing operating fees. RightNow CRM's key strengths are customer provider and internationalization. Its low upfront software fees are fascinating to agencies that are hesitant to relegate massive quantities of capital to a CRM product. Drawbacks to the answer, despite the fact, are vulnerable assist for box provider and eCommerce.
despite the fact the substantial majority of consumers opt for RightNow CRM in SaaS deployment, the product is furthermore available in on-premise deployment and the code base is the same — enabling patrons the flexibility emigrate from one deployment system to yet another. it is gold criterion flawless for B2C corporations in requisite of a client service-centric CRM suite acknowledge with a quick time-to-price.
Microsoft Dynamics CRM
Microsoft is trying to Make the most its laptop purposes energy. The Dynamics CRM product offers sound, but not industry-leading, capabilities in earnings, advertising and consumer provider, nonetheless it is weaker in eCommerce, accomplice channel administration and realm service.
buyers beget a replete latitude of deployment alternatives: on-premise, SaaS, on-premise hosted or hybrid. The solution's code is the same despite deployment alternative, so migration from one deployment classification to yet another is comparatively convenient. enterprise patrons can be interested in Microsoft Dynamics CRM in the event that they beget made a commitment to a Microsoft infrastructure with the goal to reduce their complete cost of possession (TCO) in buying and managing enterprise applied sciences. consumers additionally fancy Microsoft Dynamics CRM's usability, lessen cost and its brief time-to-price compared with common CRM functions.
Editor's word: find out about other SaaS CRM carriers in their CRM product directory.
TMCnet Contributing Editor
Oracle (news - Alert) has announced the criterion availability of the Siebel CRM On exact Integration Pack for Oracle E-business Suite, described by way of Oracle officers as "supplying pre-constructed integration between its subscription CRM application" and returned office suite.
And hi there, it can furthermore be yours for $30,000 per processor. phrases, conditions and restrictions follow. Contact their first rate pals at Oracle for the lowdown.
This newest version of Siebel CRM On exact lets shoppers velocity the implementation of end-to-conclusion traffic approaches, in keeping with the product description from Oracle.
The Siebel CRM On exact Integration Pack for Oracle E-business Suite -- or SCODIPOES, because it's conversationally accepted -- is a allotment of the Oracle software Integration architecture, by which Oracle is delivering pre-constructed integrations across Oracle ERP, CRM and trade purposes the exhaust of a criterion object mannequin and an open, company process Execution Language based platform.
These integration capabilities give clients and partners the capacity to integrate between Siebel CRM On exact with different functions and techniques. for example, Oracle officials say, the SCODIPOES "streamlines company processes that span purposes, such as the possibility to cite/order technique."
The pre-constructed SCODIPOES -- i am getting keen on that acronym, however i am pessimistic on its legs -- comes with no longer most efficient bi-directional facts synchronization, but additionally UI-degree enterprise manner integration across the two applications. It makes exhaust of Oracle Fusion Middleware know-how.
Anthony Lye, Oracle Senior vice president, CRM On Demand, says SCODIPOES lets groups "installation advanced customer-dealing with traffic methods that span the front and back workplace," combining Oracle E-enterprise Suite with the interface of Siebel CRM On Demand.
final month Oracle introduced that present CRM customer Swisscom, a communications provider in Switzerland, has applied Oracle Communications Billing and profits management to "deliver and invoice for media and enjoyment features including ringtone and film downloads and IPTV."
Swisscom officers direct the utility is tasked with improving the time to market for modern media and enjoyment capabilities from 9 months to a couple of weeks.
Swisscom has been using Oracle's Siebel functions for its entrance-workplace and client relationship management (CRM) utility to its greater than four million fastened line and 4 million cell shoppers, in addition to broadband and IPTV (information - Alert) subscribers.
In mid-April Nucleus analysis, a seller of suggestions technology analysis and advisory features, released its Siebel CRM On exact Guidebook.
accessible at http://www.nucleusresearch.com/, the e-book "highlights the experiences of each recent and long-time customers" of Oracle's Siebel CRM On Demand, prescribing "most efficient practices for deployment, satisfactory-tuning and missteps to evade in maximizing cost from Siebel CRM On Demand," based on Nucleus officers.
David Sims is a contributing editor for TMC (information - Alert) internet. For more articles gratify seek counsel from David Sims' columnist page.
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TMCnet Contributing Editor
McGraw-Hill Construction has announced that it is working with Oracle (News - Alert) to integrate Oracle's Siebel CRM OnDemand into the McGraw-Hill Construction Network platform, helping Network subscribers manage their lead pipeline.
This endeavor will better McGraw-Hill's capacity to identify and prioritize people and projects, track bid status through the sales cycle and maximize their personal productivity through integration with Microsoft (News - Alert) Outlook and PDAs.
"The combination of these two offerings delivers a powerful, comprehensive product to members of the design and construction community," said Norbert W. Young, Jr., FAIA, president, McGraw-Hill Construction.
The McGraw-Hill Construction Network, and its newest addition, the McGraw-Hill Construction Network for products, is an online, integrated marketing and sales products platform.
Siebel CRM OnDemand is a Web-based, hosted CRM offering that delivers complete sales, marketing, and service functionality, built-in customer analytics and embedded best practices based on over 10 years of CRM savor and nearly 4 million users worldwide.
In addition to managing leads passed directly from the Construction Network, Siebel CRM OnDemand can integrate with a subscriber's existing systems to extend the achieve and value of the McGraw-Hill Construction offering within their organization, enabling the unification, tracking and management of bar not anything customer-facing traffic processes.
A recent Forrester Research report recognizes Oracle's Siebel Enterprise Marketing Suite as having the strongest product offering in the latest Forrester Wave Evaluation: Enterprise Marketing Platforms, Q1 2006.
Forrester refers to this broader suite as the Marketing Technology Backbone and the application layer is the Enterprise Marketing Platform.
Siebel Enterprise Marketing Suite was rated "Strong Performer" and was ranked first in the current offering in the Forrester Waves for B2C and B2B Marketing platforms. Siebel Enterprise Marketing Suite was furthermore ranked first or second in many areas.
Siebel Enterprise Marketing Suite furthermore scored well for Application Usability and Interaction Management.
"Siebel Enterprise Marketing Suite provides the broadest functionality in the market and is the best product for B2B marketers," reported Forrester Analyst Elena Anderson. "Siebel Enterprise Marketing Suite offers top-notch analysis tools and very stalwart drive design and segmentation tools."
David Sims is contributing editor for TMCnet. For more articles gratify visit David Sims' columnist page.
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1) The amend acknowledge is A.Oracle released modern versions of its Siebel Communications Billing Manager and Billing Analytics applications in January 2007, based on technology Siebel acquired with the purchase of Edocs two years ago. Oracle acquired Siebel in late 2005.
Learn more in this SearchCRM.com news story: Oracle beefs up self-service.
Return to the Enterprise CRM software vendors quiz
2) The amend acknowledge is A.As CNET News.com reported on January 10, 2007, with current SAP CEO Henning Kagermann's contract set to expire, rumors are flying whether he will linger on and, if not, who will replace him, Apotheker or Agassi.
Learn more in this news story: SAP's next CEO up for debate.
Return to the Enterprise CRM software vendors quiz
3) The amend acknowledge is A.Oracle is committed to Siebel OnDemand, according to Rob Reid, group vice president for CRM On Demand. However, the the first order of traffic was transitioning the Siebel application from the data centers of IBM, an Oracle competitor, to Oracle's grid technology. Larry Ellison, Oracle's CEO, has long been a proponent of on-demand computing.
"What Larry really wanted us to sequel was merit over on Oracle," Reid said. "He didn't want to push the solution until they are on the modern technology."
In fact, Oracle issued release 12 of Siebel OnDemand in the late summer but didn't publicize it because it was noiseless making the data heart move, Reid said. The modern data heart is now up and running in Austin, and modern customers will beget their data stored there. Existing customers are noiseless in the primitive Siebel centers and will start transitioning to the Austin heart next month.
Learn more in this SearchCRM.com news story: Whatever happened to Siebel's OnDemand CRM?.
Return to the Enterprise CRM software vendors quiz
4) The amend acknowledge is C.In December 2006, SugarCRM announced that it has reached 1,000 paying customers. The Cupertino, Calif.-based company offers a free open source CRM application as well as a commercial offering in SugarCRM Professional, which includes advocate and added functionality. In addition to its 1,000 commercial customers, the free, open source application has been downloaded more than a million times, according to the company.
Amongst those customers, SugarCRM counts such companies as First Federal Bank, Honeywell and Starbucks, which uses the application to manage relationships with employee candidates.
Learn more in this SearchCRM.com news story: Open source CRM hits milestone, noiseless trails SaaS.
Return to the Enterprise CRM software vendors quiz
5) The amend acknowledge is D.Salesforce.com extended its transformation from CRM vendor to platform provider in October 2006 with Apex, an on-demand programming language. The company offers more than 430 applications from 230 partners on the AppExchange, its online directory of applications. bar not anything of the applications are based on Salesforce.com's Apex programming platform. In December 2006 the company announced AppStore, a modern online marketing and billing service for more than 27,000 companies that develop on-demand applications. According to some experts, Salesforce.com is expected to beget a big year in 2007 following these announcements.
"Look to Salesforce.com [in 2007], and don't be surprised if the AppExchange has a assiduous year too," said Denis Pombriant, founder and managing principal of Beagle Research Group.
Learn more in this SearchCRM.com news story: Salesforce.com opens on-demand shop.
Return to the Enterprise CRM software vendors quiz
6) The amend acknowledge is A.According to Gartner's Magic Quadrant for salesforce automation (SFA) released in June 2006, Siebel, now a allotment of Redwood City, Calif.-based Oracle Corp., is the sole vendor in the leader position.
According to Rob Desisto, analyst with Gartner and author of the report, it is largely Siebel's history in the market that made it the leader. Siebel's comprehensive footprint, savor across multiple industries, and integration with disparate systems brought it to the top. Despite the fact that the company had difficulty with execution (which ultimately led to its being bought by Oracle), it noiseless had the largest number of SFA users.
Learn more in this SearchCRM.com news story: Gartner: Siebel noiseless No. 1 in SFA.
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7) The amend acknowledge is A.In March 2006, SearchCRM.com spoke with Elana Anderson, vice president and research director of the marketing strategy and technology group at Forrester and author of a report on enterprise marketing applications. The report establish that software vendors beget been unable to provide one integrated application suite to befriend marketers sequel their jobs. But there are noiseless trait products in segments of the market. Siebel Systems Inc. (recently acquired by Oracle Corp.) had the broadest offering and surfaced as the leader in business-to-business marketing, according to the report.
"There are pockets of excellence, but they really don't beget a vendor that has bar not anything of it," Anderson said.
Learn more in this SearchCRM.com news story: Marketing suites miss the mark.
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8) The amend acknowledge is B.According to Brad Wilson, universal manager of Microsoft Dynamics CRM, Microsoft CRM grew about 100% over the past fiscal year [as of July 2006] and added more than 50,000 users in the terminal quarter, bringing its total to more than 250,000. Following that success, Microsoft announced that they will present on-demand CRM in 2007. The CRM application will be available in the second quarter of 2007 as allotment of Live Service, Microsoft's initiative to host applications and deliver them via the Internet.
Learn more in this SearchCRM.com news story: Microsoft to proceed Live with on-demand CRM.
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9) The amend acknowledge is A.The notion of a hybrid approach isn't modern to CRM. Siebel Systems coined the term when it first ventured into the on-demand CRM market in 2003.
In May 2006, SAP trumpeted the benefits of a hybrid approach to CRM deployment with its forthcoming release of SAP CRM 2006s. As Siebel did in 2003, vendors fancy SAP now stand at odds with many of the on-demand CRM vendors that forged the way with Software as a Service (SaaS) and remain committed to "pure" on-demand.
Learn more in this SearchCRM.com news story: SAP marries CRM on-premise to CRM on-demand.
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10) The amend acknowledge is C.With the release of SAP Sales On-demand in February 2006, SAP sought to counter late CRM adoption rates within its own customer base by giving customers a faster way to merit up and running.
SAP wants to siphon off the customers that are lured to hosted CRM competitors because of intuitive interfaces and easy set ups, said Joshua Greenbaum, principal consultant at Berkeley, Calif.-based Enterprise Applications Consulting. Many of SAP's largest customers are taking a hybrid approach to CRM, allowing small divisions to choose their own CRM provider, Greenbaum said.
"Many customers don't want to beget to proceed through a painful migration of their key customer environment," he said. "If they are SAP on-demand customers today, they can then slump to the on premise allotment without a painful migration."
Learn more in this SearchCRM.com news story: SAP acknowledges barrier to mySAP CRM implementations.
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SANTA CLARA, Calif., October 23, 2007 - On-demand collaboration applications and services leader WebEx, now allotment of Cisco®, and Oracle, the world's largest enterprise software company, today announced that they will present Oracle's Siebel CRM On exact Service, an award-winning customer relationship management (CRM) application service, through the WebEx Connect application ecosystem. CRM On exact by Oracle delivered by WebEx combines Cisco WebEx's on-demand collaboration expertise with Oracle's enterprise-class Siebel CRM On exact Service, to create a collaborative CRM designed to accelerate sales cycles at businesses of any size.
According to Gartner Group, the worldwide CRM sector is expected to exceed $7.4 billion in 2007, climbing to $11.4 billion in 2011. Growth for on-demand CRM solutions is projected to be twice the rate of the overall CRM sector.
"Together, Oracle and Cisco WebEx beget the integrated solution that companies requisite to manage their customer relationships and Make it easy to sequel traffic cost effectively online," said Erica Ruliffson, group vice president, Siebel CRM On exact North America sales.
WebEx Connect enables a modern generation of collaborative traffic applications and services. The WebEx Connect client allows users to build mashup applications customized for particular traffic processes from on-demand, on-premise or on-the-desktop applications. For example, a WebEx Connect user can quickly build a sales mashup with WebEx Sales Center, Siebel CRM On Demand, a gregarious networking site, and an e-mail and calendaring client. These traffic mashups better productivity by integrating with WebEx Connect's unified collaboration and communications capabilities to provide contextual collaboration within a traffic process.
"Effective collaboration accelerates any traffic cycle, and when combined with CRM, brings salespeople closer to their customers," said Subrah Iyar, vice president and universal manager, Cisco WebEx. "This alliance brings together three fast-moving trends: enterprise 2.0 mashups, the explosive CRM zone and on-demand application platforms."
WebEx CRM On exact by Oracle delivered by WebEx allows sales professionals to manage their entire sales process from within a sole collaborative application suite. Users can easily market, demonstrate, present, track, forecast and nigh with the combined capabilities of WebEx collaborative applications and Siebel CRM On Demand.
WebEx CRM On exact by Oracle delivered by WebEx offers a comprehensive set of CRM capabilities including:
CRM On exact by Oracle is available today from the Cisco WebEx sales organization; it is scheduled to be available through the WebEx Connect application ecosystem in early 2008. For more information, proceed to, http://www.webex.com/smb/oracle-crm.html
On November 6, WebEx will host a free webinar on accelerating sales cycles with collaborative CRM. To register, gratify visit, http://www.webex.com/web-seminars/view_event/667110863
WebEx and Oracle will both be presenting how they are integrating the power of Web 2.0 technologies with proven sales techniques to expand sales velocity and volume at the upcoming Sales 2.0 conference, www.sales20conf.comAbout WebEx Connect
WebEx's CRM On exact by Oracle delivered by WebEx is one of the many applications users will be able to access through their WebEx Connect and its grid of applications. Announced in September 2006, WebEx Connect will enable users to integrate data from multiple applications into collaborative workspaces, custom designed for their particular workflows and traffic processes. Unlike traditional transactional applications, WebEx Connect is designed to better productivity by enhancing collaboration and interaction between individuals. By using open Web 2.0 protocols and collaborative WebEx applications programming interfaces (APIs), WebEx Connect will Make it easy to accommodate on-demand, desktop, and enterprise applications to create composite, "mashup" applications.About Oracle
Oracle (Nasdaq: ORCL) is the world's largest enterprise software company. For more information about Oracle, visit their Web site at http://www.oracle.com.
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